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Case Study

Bridging the Gap Between Code & Commercial Strategy

How I led the technical development of a custom affiliate platform and scaled Direct-to-Consumer (DTC) revenue.

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The Challenge

The Buy vs. Build Dilemma

Our scaling e-commerce platform required a highly specialised affiliate reward ecosystem that off-the-shelf SaaS tools simply could not support. We needed an engine that could handle complex attribution logic and database triggers securely between independent brands, affiliates, and end-users. 

Simultaneously, the marketing function needed to rapidly scale user acquisition without relying on an enterprise ad budget. We faced a classic scale-up hurdle: needing custom-engineered functionality on a lean budget.

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Technical Limitations

Standard affiliate plugins couldn’t handle our custom ‘Reward-on-Redemption’ logic.

CAC Inflation

Paid media costs were rising; we needed an organic acquisition engine.

Dev vs. Marketing

Marketing needed features faster than the dev team could ship them.

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The Solution

Resolving this required embedding core marketing architecture directly into the engineering product roadmap. I stepped into a hybrid pivot role to oversee our proprietary backend database rules, building a custom reward attribution engine completely from scratch. To scale user acquisition organically, I engineered a custom programmatic SEO framework that automated landing page generation, while tightly optimising the WooCommerce checkout layer to handle high transaction volumes seamlessly.

Designed the database schema to track user rewards across multi-touchpoint journeys, moving beyond 'Last-Click' attribution.

Built 'Virility' into the code, automating referral prompts based on user behaviour triggers (e.g., post-redemption).

Implemented Jira workflows to synchronise Dev Sprints with Marketing Launch Calendars.

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Phase One

Platform Engineering

I leveraged my background in Full-Stack Development (PHP/HTML/CSS) to bridge the gap between the CTO and the Marketing team. We didn’t just ‘request’ features; we hard-coded marketing requirements into the product roadmap.

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Phase Two

Programmatic User Acquisition

To solve the Customer Acquisition Cost (CAC) issue, we built an automated organic traffic engine.

Structured product data to allow for "mass page generation.

Coded dynamic landing page templates that auto-populated with specific product keywords.

Connected sign-ups directly to a custom email sequence (drip campaigns) based on the specific product category they landed on.

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User Growth

Increase in sign-ups over 18 months.

Top

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SERP Rankings

Dominated niche keywords via Programmatic SEO.

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Data Loss

Achieved via custom API integrations.

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Market Fit

Successfully launched the platform to market.

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The Results

Measurable Commercial Impact

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Proven Business Impact

Real results delivered for Global B2B SaaS & Agency clients.

Global Revenue Architecture

Infrastructure

Custom MarTech Platform

Product Dev

Production Workflow Automation

Operations

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